Golf, Inc Conference Presentations Focus on Trends Shaping the Golf Industry and the Power of Online Tee Time Reservations Systems
SPORTS & LEISURE RESEARCH GROUP President Jon Last participated on two industry panels at the Golf, Inc. Conference in Las Vegas, NV during the week of October 4. In the session, “Trends that will Shape Golf In the Decade”, Last joined with CMAA CEO Jim Singerling and DSG Fleet Solutions President Alex Doaga for a lively discussion, moderated by Global Golf Advisors' Principal Henry DeLozier. Last focused on trends such as a greater consumer focus on value, proliferation of choice and digital convergence. Last also spoke about how Boomer and Gen X values have merged to impact the choices made by today's “Sandwich Generation” of Americans now entering a lifestage where the once mutually exclusive decision about major leisure indulgences fights with heightened fears about the economic recovery and child centricity to create industry challenges. In the session “Online Tee Times 2.0-Integrating Your Operation Through the Power of Your Tee Sheet”, Last joined with Golf Channel Solutions EVP Mike Loustalot and Lone Tree Golf Club owner and Director of Golf, Greg Avant to address consumer desires for greater simplicity, value and choice and how that creates both challenges and opportunities for facility operators. Drawing from his experience in developing loyalty marketing programs in the sports and travel industries, Last reinforced the 2C2R (Communications, Community, Recognition and Reward) foundation of successful affinity marketing initiatives, and spoke to the role that an ongoing marketing research program can play in delivering on consumer needs. |